Terms of Service

Effective 6 November 2026

These terms govern your use of Synapse ("Synapse", "we", "us"), a web app that alerts freelancers to new job posts that match their filters. Synapse is operated by an individual based in Bangladesh. By creating an account or using Synapse, you agree to these terms.

1. The service

Synapse shows new freelance job posts that match the filters you set, and can alert you by push notification and Telegram. Jobs come from Upwork and, on Pro, other freelance job sites. Synapse is an independent tool. It is not affiliated with, endorsed by or sponsored by Upwork Inc. or any other job site it covers, and it never logs in to your accounts on them or applies to jobs on your behalf.

Job information comes from third-party sources and is provided as is. It may be delayed, incomplete or changed by the original poster. We do not guarantee that you will see every job, that alerts arrive within a particular time, or that you will win any work.

2. Your account

You need an account to use Synapse. Give a real email address, keep your password safe, and tell us at synapse.support24@gmail.com if you think someone else has used your account. One account is for one person. You must be at least 18 years old.

3. Plans, billing and renewal

Synapse has a Free plan and a Pro plan. Pro costs $8 per month, plus any sales tax or VAT that applies where you live. The features of each plan are listed on our pricing section.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. When you buy Pro, you also agree to Paddle's buyer terms.

Pro renews automatically every month until you cancel. You can cancel at any time from Settings, under Manage subscription. After you cancel, Pro stays active until the end of the period you have paid for, then your account moves to Free. Nothing you created is deleted: features beyond the Free plan pause until you upgrade again. If we change the price of Pro, we will tell you by email at least 30 days before it applies to you.

4. Refunds

Every Pro payment comes with a 30-day money-back guarantee. See our Refund Policy for details.

5. Acceptable use

You agree not to:

  • resell, republish or redistribute the job alerts or data shown in Synapse;
  • scrape, copy in bulk or automate access to Synapse;
  • create several accounts to get around the limits of the Free plan;
  • try to break, overload or reverse engineer Synapse, or access other people's data;
  • use Synapse for anything unlawful.

6. Suspension and closing your account

You can stop using Synapse at any time and ask us to delete your account. We may suspend or close an account that breaks these terms. If we close a paid account without cause, we will refund the unused part of the current period.

7. Changes to Synapse

We may add, change or remove features. We may also stop offering Synapse; if we do, we will give paying customers at least 30 days' notice and refund any unused part of the current period.

8. Disclaimer and limitation of liability

Synapse is provided "as is" and "as available", without warranties of any kind, to the extent the law allows. To the extent the law allows, we are not liable for indirect or consequential losses, such as lost work, income or opportunities, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that cannot be limited.

9. Changes to these terms

We may update these terms. If a change is significant, we will tell you by email or in the app before it takes effect. Continuing to use Synapse after that means you accept the new terms.

10. Governing law and contact

These terms are governed by the laws of Bangladesh. Questions? Email synapse.support24@gmail.com.